Frequently asked questions.
Welcome to our FAQs!
To ensure you have the smoothest experience possible, we've put together a list of frequently asked questions (FAQs) to guide you. Let's dive in and discover more about Coins, Gems, XP, and other intriguing aspects of the game!
Game Play
Coins are the main currency in the game. They are used for obtaining the different gorgeous design items while you decorate rooms.
You can earn coins in various ways, by completing events, spinning the wheel, watching ads after completing an event or daily bonus from the store, collecting them as reward from design pass and more.
Gems are the premium currency in the game. They can be used to obtain more prestigious items for the rooms.
You can earn gems by completing chapters, leveling up, 5 star voting rewards, spinning the wheel, completing tasks in designer quest, collecting them as reward from design pass and more.
Paint brushes are a unique currency in the game. You can earn paint brushes as voting rewards. Higher star ratings reward more paintbrushes. Paint brushes can be spent decorating Stylebook rooms.
XP stands for “Experience Points”. You gain XP by voting on other player designs and for designing your own events. When your XP bar fills up, you level up. Every time you level up you get rewards like Coins and Gems.
Account
You can request your account deletion by going to Settings -> Manage -> Delete Account.
All the requests for deletion get processed on a daily schedule. After you place your request your account and all the associated data will be deleted from our servers within the next 24 hour. After the deletion your account can not be recovered.
In order for your account progress to be synced, you first need to make sure you have been logged in through Facebook, Google or Apple. You can do that by heading to the settings section of the game and tap on the ''manage'' button at the account section. Afterwards, you can continue playing on another device just by logging in with the same account.
If you would like your account to be reset, please write to us through customer support. We will be the ones to handle this request.
Please keep in mind that after this is done, the game progress will be completely reset, including event progress, currency, etc.
If you’ve lost access to your account, you can reach out to us via customer support chat and we can help you to recover it. There are a few important steps to follow to start the recovery process:
Do you still have access to the device where you last played?
Can you recall your player name?
Please provide this info when you contact customer support and we will do our best to recover your account.
Known Issues
Other
We hope you enjoy the game.
Thank you for playing!
-Team at Superbloom